Bazi99 Privacy Policy — Your data is our responsibility

Welcome to the bazi99 Privacy Policy. This document explains what information we collect when you use the bazi99 platform, why we collect it, and how we keep it secure. By using bazi99 through our website, mobile app, or any other channel, you are considered to have agreed to this privacy policy.

We believe transparency is the foundation of trust. That's why the bazi99 Privacy Policy is written in plain, clear language — so you can easily understand what we do and don't do with your data.

Bazi99 collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Information Provided Directly:

• Full name, date of birth, and national ID number (for KYC verification)
• Email Address & Mobile Number
• Mobile banking number (bKash, Nagad, Rocket)
• Residential Address
• Copies of documents submitted for identity verification

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Information on which pages of the platform you visited and for how long
• Login Time & Session Data
• Betting History & Transaction Records

Bazi99 uses collected data only for specific, defined purposes. We never misuse your information. A full list of how we use your data is provided below:

• Account Management: To manage registration, login, and account security.
• Transaction Processing: To ensure deposits and withdrawals are processed correctly.
• Identity Verification: To complete the KYC process and meet legal compliance requirements.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To respond accurately to your complaints or enquiries.
• Service Improvement: For analytics to improve your platform experience.
• Promotional Notifications: To send you new offers and bonus updates, with your consent.
• Legal Compliance: To meet regulatory requirements.

Bazi99 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely to confirm transactions.
• KYC Service Provider: Identity verification agencies — solely to confirm validity.
• IT Infrastructure: Cloud server providers — for data storage, under strict contractual agreements.
• Legal Authorities: By court order or government directive — only when legally required.

All parties listed above are bound by confidentiality agreements with bazi99 and may only use your data for specified purposes.

Bazi99 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings. Optional.
• Analytics Cookies: To understand which pages get the most traffic. Anonymous data is used.
• Marketing Cookies: To show relevant promotions. Activated only with your consent.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

Bazi99 applies the highest industry standards to keep your data secure. Our security measures include:

• 256-bit SSL/TLS Encryption — applied to all data transfers
• Two-factor authentication (2FA) — for login security
• Regular security audits and penetration testing
• Automatic blocking of suspicious login attempts
• All passwords stored using bcrypt hashing — plain-text passwords are never saved anywhere
• 24/7 physical security at the data center

Bazi99 does not retain data longer than necessary. Retention periods are determined by the type of information:

Once the retention period expires, data is securely deleted or anonymized.

As a bazi99 user, you have the following rights regarding your personal data:

Bazi99 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

• Age verification is mandatory at the time of registration.
• KYC documents may be requested if suspicious activity is detected, and accounts may be suspended if not provided.
• Any information collected from a minor by mistake is deleted immediately.
• If a parent or guardian becomes aware that their child has an account, please notify us immediately.

Bazi99 may update this privacy policy from time to time. When changes are made:

• You will be notified at your registered email address before any significant changes take effect.
• The "Last Updated" date at the top of the page will reflect the change.
• Continued use of the site after changes have taken effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right corner of the platform
• Response Time: Typically within 24–48 hours

When submitting a privacy request, please include your account username and registered email so we can resolve it as quickly as possible.